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Dear Kass

Just wanted to drop you a line to let you know how much I appreciate your Better Back Program. I have been doing the exercises for about three months now (could be more) and have benefited enormously from them. At the time I started the program, I had pain in my lower back (about L5) and my left knee.

I felt the knee problem was caused by the back problem so was optimistic that if the program worked, both problems would disappear.

Well, they have!!! In fact, it only took about two to three weeks for the pain to go. Because the exercises only take 5 or so minutes to complete (I’m doing about 12 to 14 repetitions of each exercise), it's easy to keep up the routine morning and night.

My wife and I recently moved to a 100-acre bush block in hilly sandstone country between Coffs Harbour and Grafton and I'm just so grateful that I can skip from rock to rock like I used to when I was a kid.

Tomorrow, I'm going to Coutts Crossing for nine holes of golf; looking forward to that. Kass, thanks again for a wonderful and efficacious health program.

Feel free to use all or part of this as a testimonial in support of the program.

Kind regards Michael Skipper
Near Coffs Harbour
New South Wales


30 May 2002

Dear Kass, I have just hurt my back!

While standing on unlevel ground, with one leg substantially lower than the other and while using an electric hedge clipper, I over-stretched in an effort to reach a small area of hedge that I had missed while working my way down-hill along my front fence.

One might reasonably wonder why someone with a chronic back condition would attempt to clip a hedge while standing on unlevel ground. I have done it before on several occasions, and have even hurt myself on a previous occasion, but have regarded the event as just another result of the risks one must take if the yard is to be kept tidy and one is not to become a complete convalescent.

On this occasion however, I had no premonition of the event nor even considered the risk. Why not? I have been pain free for over a week. Literally pain free! Freedom from pain is novel for me.

I was first injured when a Chimbu, a native from the New Guinea Highlands, drove a fully laden city-bus into the back of my stationary vehicle in Port Moresby, Papua New Guinea, in February 1973.

I suffered severe whiplash injuries, the force of the collision being sufficient to break the back of my seat and deposit me on the back seat of my car. Ever since then I have struggled to strengthen my back and spent a fortune on treatment to control the condition and reduce the chronic pain.

I have been one who long ago decided that I had to take responsibility for the condition of my back and have exercised daily for half an hour and walked between 40 and 60 minutes a day to maintain a level of fitness that controls the pain and allows me to function with the aid of pain-killers and massage and the occasional series of visits to the chiropractor.

My exercises have been specifically designed for maintenance and control of back injuries and pain.

I am sure that they have helped but they have never eliminated the pain. Nothing has.

I have tried everything from drugs, to physiotherapy, to chiropractic, to acupuncture, to massage and late last year was finally contemplating surgery given the delicate state of my back condition.

I always maintained that I would only countenance surgery if the alternative was to be confinement to a wheel chair. However, my condition seemed so bad and I figured that modern surgical techniques must have improved greatly since the 1970's that perhaps surgery would be worth the risk.

I felt that to do nothing would actually put my career as a pilot at risk. I spend a lot of time sitting down when I am at work.

However, in April I purchased your "Better Back Program" and since then I haven't looked back, (no pun intended but I'll leave it there now that it is written.)

Within three days I commented that I felt it was making a difference.

At the end of the first week I was convinced that there was a marked improvement.

Within a fortnight I found that only two areas of chronic pain remained, compared to the half dozen or so identifiable areas that had previously existed. I hadn't read the "Analysis" by Claire Young that you included with the Program, and said that while I couldn't understand why the Program worked I was finding that it did.

I was amazed and pleased beyond expression, but never expected the Program to eradicate pain from my lower back.

I believed that the Program's arm exercises couldn't possibly influence the muscle in my left buttock that had been in constant spasm for over 14 months. None of the treatments that I have had has eased that pain, despite the time and expense incurred. It was principally because of that pain that I was recently contemplating surgery.

At the end of 3 or 4 weeks on your program the pain in my left hip, lower back, upper thigh and the bottom of my foot were all gone!

Only if I missed a session of your exercise could I sense the onset of pain. I can attest that I have had to use pain killers only once or twice in the past week and then only if I awaken in pain in the middle of the night. Looking back I may have taken them more out of habit than because of the level of actual pain.

The only complaint that I have about the program is that I felt so good and so fit that I undertook hedge clipping without considering the possible consequences! Don't get me wrong. I am not blaming your Program in any way. I just undertook a task for which I wasn't physically ready, despite my otherwise good level of fitness. The two days of convalescence have enabled me to spend some time reading and I read the "Analysis" by Claire Young.

I now have an understanding of how and why the Program works, even on areas quite remote from the middle of the back where the exercises seem to be centred. In future I will perform a session of the program's exercises before undertaking unusual physical activities that might cause acute injury. I am grateful and frankly astounded that the exercises are so effective so please regard this as it is intended, a letter of thanks and not one of complaint.

Regards in appreciation,
James Gundrum
Brisbane QLD


NEWS FLASH! VIP CLEANER WIPES OUT LONG TERM BACK PAIN WITH "BETTER BACK PROGRAM".

I would like to share how the "Better Back Program" developed by Kass and Karen has helped me.

I have suffered lower back pain off and on over the last fifteen years. Over the last two years I have experienced increasingly severe spasms and inflammation coupled with excruciating pain that has left me unable to walk and bedridden for various periods of time.

The simple exercises I was introduced to in The Better Back Program enabled me to be on my feet and back to work within one week of my last major spasm. (I believe expected minimum downtime can be anything from 2 to 6 weeks) After one month on the program I can feel my back is stronger now and less prone to a major ouch. I am able to move much more freely and can even jog without any pain whatsoever.

The exercises work best for me when I do them upon arising in the morning and before bed in the evening.

A recent lapse after only two weeks in the program alerted me to the need to keep at it as the old creaks and groans re-emerged. It is very reassuring to have this monster under control now and very liberating to be pain free.


Dear Kass

I have been using your program now for six weeks and what do I think of it?

IT IS MARVELLOUS !!! I made a start with the exercises on Saturday 6 November and to my astonishment felt relief immediately - the SAME DAY.

Bear in mind, this was after years of constant nagging pain in my lower back, right hip and right groin.

None of the many treatments and practitioners of various kinds, from GPs to Chiropracters, gave the same relief as I have had from using the Better Back Program. I have followed your advice and have done the exercises every day, most days twice.

Sometimes it is tempting to be 'too busy' and skip it but I only have to think back to what I was suffering then I get the band out and get started. There's still a way to go to get rid of all the pain, mostly when I'm lying down, but I have no doubt that, given time, the exercises,and the other things you recommend will all combine to solve my problem.

For me the exercises were the vital key that unlocked door to being pain-free. I would highly recommend your system to anyone with back problems similar to mine and would like to take this opportunity to thank you and Dr. Coates for your work in this field and the very reasonable cost at which you sell the Program.

The video is invaluable to keep reminding me about posture. I will send you a further update at about six months use, that is, if it is of any interest to you for your records.

Yours sincerely Jim Pennycook
New South Wales


(By email) 26 Oct 2002

"Hello Kass,

"I love the violet band! Yes it's quite different isn't it ... I dropped back to 5 reps for a day or two, then up to 10; I'm very pleased with my progress.

"I'm using it more as a work-out than just a stretching program I guess .... rowing's the only one I'm struggling with, I'm not getting the full range of movement, but I thought I'd persevere for a bit and see if I could build the strength, and it's improving - I get my arms back to parallel with my body okay, but not the full extension to the rear; but its getting better.

"I also love what its doing for my arm strength - I was carting buckets of water to some new plantings today & could really notice the difference - have also been doing a lot of pick and shovel work recently; I had three 10 hour consecutive days in the garden, digging etc and then pushing barrow loads of straw for mulch 200 yards uphill - and no backache!

Previously I would have expected that "tired" ache .... so, "Thank You!" Edie Miller Gisborne VIC

+++++++++++++++++++++++++++++++

... and then later, after Edie asked me to send the Better Back Program to her sister-in-law in England:

"Thanks for sending the pack over to England to my sister-in-law - I think the following from an email from her to us speaks for itself!

I believe her husband has started doing the program too -

'Dear Pete and Edie ...... 'Thank you so much for the back program. It is absolutely marvellous and I see why it is the only exercise program you do Pete. Must say I had my doubts about sticking to it but find that I am so sore after getting up that I do it before anything else .... my back reminds me and am completely pain free after. Many many thanks it is really going to improve my life no end. ......

Many thanks once again. Much love Sue'


To Whom It May Concern:

26th January 05

In October 2004 I was involved in a Go Kart accident, the result being that I couldn’t move out of bed without excruciating pain for 2 days.

Eventually I got to a Chiropractor, X-rays and C.T. scans showing an annulus bulge at L4/5 and a large disc extrusion at L5/S1. I visited my Chiropractor every second day; Massage every week, Hydrotherapy pool, as well as Chinese Acupuncture, finally Physio.

After reading 4 – 5 books and researching all I could on the Internet to find a way around the appointment I had with surgeon Dr Scott-Young.

A friend lent me her book “The Better Back Program”. My thoughts were, this guy has done his research & seems to know what he is talking about.

I rang Kass on Sat 6th November and was able to visit him the same day. I took another friend with me; we both bought a start up kit off Kass and have been following his program since.

After doing 5 reps of the five exercises (taking 5 minutes) I felt just as exhausted as if I had been at the gym for an hour. Pre accident I was going 4 times a week. The greatest benefit was in my shoulder posture. I also found these exercises easy to remember as Kass has given them such good names eg “Row Your Boat” as compared with other books I had read which referred to doing exercise 5.7 before you do exercise 5.8.

I have also referred another of my friends to Kass.

On the 8th of November 2004 I was in so much pain I couldn’t sleep on my left side. I still have numbness in my left leg running to my little toe from the nerve being pinched.

Yet Two weeks ago I climbed the 8.8km walk of Mount Warning and spent 3 hours playing tennis. I believe my recovery has been expatiated through daily involvement with Kass’ “The Better Back Program”.

Zac Smith
Primary School Teacher at Elanora State School.
Gold Coast, Queensland


14 October 2001 Gold Coast QLD

Dear Kass,

Exactly a week since I started your Better Back system. You may be interested in my observations.

Day 1 Upon completion of exercises I was astounded to feel an area of calm around my middle lower back. Surprised because I was unaware of any previous discomfort, it just felt peaceful.

Day 2 An acute awareness of muscles moving, a strange sensation and a realisation that these were never consciously used before.

Day 3 Muscles around shoulders becoming sore, but a pleasant feeling.

Day 4 Soreness persisting, especially upon rising, hot shower and exercises alleviating most of this.

Day 5 280 metre drive, 6 iron, 2 metre putt for eagle on par 4 (GOT IT!)

Day 6 Sense of being taller, arms swinging longer as I walked, an incredible sense of calm and happiness as I shared a game of golf.

No tension. ... I have long studied psychology, calm techniques, self hypnosis, meditation etc. It appears to me that the reduction in tension, especially in my shoulders / neck, has introduced a calming effect on my whole body.

Day 7 All soreness / stiffness has disappeared. I feel like I'm immersed in a barrel of warm oil. No tension in either my body or my mind. One remarkable feature of this is my attitude toward other people, especially those who previously caused some angst.

I have only experienced this after significant practice of meditation / self hypnosis.

It's a feeling of being calmly in control, not being driven by internal tension, no real likes or dislikes, just a very calm acceptance of everything (I get a sense of quiet self esteem?) Would be pleased to hear your comments, especially those relating to my overall calming hypothesis.

Les F.